Payment Methods
We offer secure and convenient payment options to ensure a seamless shopping experience.
We currently accept:
- Bank Transfer
- Mobile Wallets (where available)
- Cash on Delivery (if available within selected regions)
All payments are processed through secure payment gateways. Your payment information is encrypted and protected.
Order Confirmation
Once your order has been placed successfully, you will receive an order confirmation email containing your order details.
When your order has been dispatched, a shipping confirmation email with tracking information (where applicable) will also be sent.
Order Processing
- Ready-to-Wear orders are usually processed within 2–4 business days.
- Made-to-Order and Customized outfits require additional production time. Estimated completion time will be communicated during the ordering process.
Processing times do not include weekends or public holidays.
Shipping
We offer both domestic and international shipping.
Delivery timelines may vary depending on:
- Destination
- Courier services
- Customs clearance (for international shipments)
- Seasonal demand
Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries caused by incorrect addresses.
Shipping Charges
Shipping charges are calculated based on:
- Delivery location
- Package weight
- Shipping method selected
- Order value (where promotional free shipping applies)
Shipping charges will be displayed during checkout before payment is completed.
Domestic Shipping
Shipping rates within Pakistan are calculated automatically at checkout based on your location.
International Shipping
International shipping charges vary depending on the destination country and package weight.
Please note:
- Customs duties
- Import taxes
- VAT
- Clearance fees
are imposed by the destination country and remain the responsibility of the customer.
Delivery Delays
While we work with reliable courier partners, delivery delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Customs inspections
- Courier operational delays
- Force majeure events
We appreciate your patience in such situations.
Shipping Charges Refund
Shipping charges are non-refundable unless the shipment was incorrect due to our error.